Effective date: October 17, 2023

Website Terms and Conditions of Use

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1. Terms

By accessing this Website, accessible from exluxdetailing.com, you agree to be bound by these Website Terms and Conditions of Use and agree that you are responsible for compliance with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trademark law.

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2. Use License

1. Permission is granted to temporarily download one copy of the materials on Exclusive Luxury Detailing’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

• Modify or copy the materials;

• Use the materials for any commercial purpose or for any public display;

• Attempt to reverse engineer any software contained on Exclusive Luxury Detailing’s Website;

• Remove any copyright or other proprietary notations from the materials; or

• Transfer the materials to another person or "mirror" the materials on any other server.

Exclusive Luxury Detailing may terminate this license upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether in printed or electronic format.

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3. Disclaimer

All the materials on Exclusive Luxury Detailing’s Website are provided "as is". Exclusive Luxury Detailing makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties. Furthermore, Exclusive Luxury Detailing does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

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4. Limitations

Exclusive Luxury Detailing or its suppliers will not be held accountable for any damages that arise from the use or inability to use the materials on Exclusive Luxury Detailing’s Website, even if Exclusive Luxury Detailing or an authorized representative of this Website has been notified, orally or in writing, of the possibility of such damage. Some jurisdictions do not allow limitations on implied warranties or limitations of liability for incidental damages, so these limitations may not apply to you.

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5. Revisions and Errata

The materials appearing on Exclusive Luxury Detailing’s Website may include technical, typographical, or photographic errors. Exclusive Luxury Detailing does not warrant that any of the materials on its Website are accurate, complete, or current. Exclusive Luxury Detailing may change the materials contained on its Website at any time without notice. Exclusive Luxury Detailing does not make any commitment to update the materials.

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6. Links

Exclusive Luxury Detailing has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Exclusive Luxury Detailing of the site. The use of any linked website is at the user’s own risk.

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7. Site Terms of Use Modifications

Our technicians might arrive late due to traffic or exceptional circumstances. Please allow a 30-90 minute arrival window for jobs booked online or by phone. Exclusive Luxury Detailing will do its best to inform you of any delays.

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8. Your Privacy

At Exclusive Luxury Detailing, accessible from exluxdetailing.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Exclusive Luxury Detailing and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on exluxdetailing.com. This policy is not applicable to any information collected offline or via channels other than this website.

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10. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

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11. How We Use Your Information

We use the information we collect in various ways, including to:​

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• Provide, operate, and maintain our website;

• Improve, personalize, and expand our website;

• Understand and analyze how you use our website;

• Develop new products, services, features, and functionality;

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;

• Send you emails;

• Find and prevent fraud.

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12. Log Files

Exclusive Luxury Detailing follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

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13. Cookies and Web Beacons

Like any other website, Exclusive Luxury Detailing uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more general information on cookies, please read “What Are Cookies”.

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14. Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Exclusive Luxury Detailing. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Exclusive Luxury Detailing, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Exclusive Luxury Detailing has no access to or control over these cookies that are used by third-party advertisers.

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15. Third Party Privacy Policies

Exclusive Luxury Detailing’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

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16. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

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• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business delete any personal data about the consumer that a business has collected.

• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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17. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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18. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. exluxdetailing.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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19. Governing Law

Any claim related to Exclusive Luxury Detailing’s Website shall be governed by the laws of California without regard to its conflict of law provisions.

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20. Personal and Non-Personal Information

Our Privacy Policy identifies how we treat your personal and non-personal information.

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21. What Is Non-Personal Information And How Is It Collected And Used?

Non-personal information is information that cannot identify you. If### Website Terms and Conditions of Use

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21. What Is Non-Personal Information And How Is It Collected And Used?

Non-personal information refers to data that cannot identify you. When you visit our website to read information, such as details about our services, we may collect certain non-personal information from your computer's web browser. Since non-personal information cannot identify you or be linked to you in any way, we can use or share it without restrictions.

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What Is Personal Information and How Is It Collected?

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Personal information identifies you as an individual, such as your name, mailing address, email address, telephone number, and fax number. We may collect personal information from you in several ways:

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• When you send us an application or other form.

• When you conduct a transaction with us, our affiliates, or others.

• When we collect information about you in support of a transaction, such as credit card information.

• When you provide personal information through certain sections of our website, elect to receive specific information, purchase access to our products or services, or participate in an activity.

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22. Are Cookies or Other Technologies Used to Collect Personal Information?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. The primary purpose of cookies is to provide a convenience feature to save you time. For example, if you register with us, a cookie helps Exclusive Luxury Detailing recall your specific information on subsequent visits, simplifying the process of recording your personal information, such as billing addresses and shipping addresses. Web beacons are small graphic images that allow the party that set them to monitor and collect certain information about the viewer of the web page, web-based document, or email message.

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Third-party vendors may also use cookies on our website. We may contract with third parties to track and analyze anonymous usage and volume statistical information from our visitors and members. This information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help improve the visitor experience, manage site content, and track visitor behavior. We may also contract with a third party to send emails to our registered users/members. To measure and improve the effectiveness of our email communications, the third party sets cookies. All data collected by this third party on behalf of Exclusive Luxury Detailing is used solely by or for us and is shared externally only on an anonymous, aggregated basis.

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You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not fully experience the interactive features of the Exclusive Luxury Detailing websites you visit.

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23. How Does Exclusive Luxury Detailing Use Personal Information?

Exclusive Luxury Detailing may use personal information we collect from or about you to provide access to our website or other products or services, respond to your requests, bill you for products/services purchased, and provide ongoing service and support. We may contact you with information that might interest you, including products and services of ours and others, or ask for your opinion about our products or the products of others. Personal information may also be used for record keeping, analytical purposes, research, development, and improvement of our programs, products, services, and content. We may combine online personal information with information you provide through other sources. We may also de-identify your personal information, making it non-personal, which we may then use like other non-personal information. Finally, we may use your personal information to protect our rights or property, someone's health, safety, or welfare, and to comply with laws or legal processes.

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24. Does Exclusive Luxury Detailing Share Personal Information With Others?

We will not share your personal information collected from this website with unrelated third parties without your permission, except as provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies we hire to perform services or functions on our behalf. In all cases where we share your personal information with a third party for providing a service to us, we will not authorize them to keep, disclose, or use your information for any other purposes.

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We will not sell, exchange, or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For certain transactions, third-party service vendors (e.g., credit card companies, clearinghouses, and banks) may collect personal information directly from you to assist with your transaction. We do not control how these third parties use such information but do ask them to disclose their privacy practices before collecting your information.

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We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law, or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in harmful or illegal behavior. We may disclose your personal information to protect our rights or property, someone's health, safety, or welfare, or to comply with legal processes. We may allow third parties to serve advertisements on this website, and their ads may include cookies or web beacons. This Privacy Policy does not cover third-party ad servers' use of your information.

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26. How Is Personal Information Secured?

We have implemented generally accepted standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and they are required to treat it as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.

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27. Links

This site contains links to other sites that provide information we consider interesting. Exclusive Luxury Detailing is not responsible for the privacy practices or content of such websites.

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28. Public Discussions

This site may provide public discussions on various topics. Please note that any information you post in these discussions will become public, so do not post sensitive information. Publicly disclosed information online can be collected and used by others. We are not responsible for third parties' actions or policies regarding information disclosed in public discussions. Exclusive Luxury Detailing does not necessarily agree with anything posted on the discussion board. You must comply with our other published policies regarding postings on our public forums.

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29. How Can a User Access, Change, and/or Delete Personal Information?

You may access, correct, update, and/or delete any personally identifiable information you submit to the website. You may also unsubscribe from mailing lists or registrations on the website. To do so, follow instructions on the relevant page of the website or contact us at team@exluxdetailing.com

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30. Changes

Exclusive Luxury Detailing reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section. If you have questions about privacy at Exclusive Luxury Detailing websites or our practices, please contact us at team@exluxdetailing.com

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Exclusive Luxury Detailing App Terms and Conditions of Use

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1. Information We Collect

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By accessing the Exclusive Luxury Detailing Website, accessible from ExclusiveLuxuryDetailing.com, you agree to be bound by these Website Terms and Conditions of Use and are responsible for complying with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained on this Website are protected by copyright and trademark laws.

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When you visit our website and mobile apps, our servers may automatically log standard data provided by your web browser. This may include your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

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We may also collect data about the device you use to access our website. This data may include device type, operating system, unique device identifiers, device settings, and geo-location data. The data collected depends on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to understand what information they make available to us.

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Our apps and websites collect data that is processed ephemerally, meaning it is stored in memory only for as long as necessary to service requests in real-time for the sole purpose of app functionality.

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2. Personal Information

Users can choose whether they want the following data collected:

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a. User payment information
b. Approximate location
c. Precise location
d. Photos and videos
e. Files and documents
f. Biometric data (face and fingerprints) for faster login

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To use certain functions of the app and websites, the following data is required:

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a. Name
b. Email
c. Street address
d. Phone number

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By using the Exclusive Luxury Detailing app and website, you agree to the collection and use of this information as described above.